Bulletins & Advisories 2013 4th Generation CR-V key not folding and unfolding

Discussion in '4th Generation (2013-2017)' started by Service News, Friday 12th Apr, 2013.

  1. Service News Staff Managed Dealer Information

    UK
    202
    33
    Honda has release TSB # SN-10-007-00 dated 12-04-13 outlining a few 2013 CR-V with the above symptoms and the repair method.

    The affected models are

    ModelModel CodeYear Model
    CR-VRE5, RE72013
    CR-V I-DTECRE62013

    The Symptom

    The ignition key cannot be folded or unfolded when trying to operate.
    CR-V Key Not Folding & Unfolding AOCUK 1.JPG

    The Cause

    The blade retaining Roll pin fixing the key blade to the rotor becomes loose and displaced during normal folding and unfolding operation. The displaced pin then interferes with the outer casing, preventing the key from folding or unfolding. This is likely to happen the more the key is used.

    CR-V Key Not Folding & Unfolding AOCUK 2.JPG

    The Fix

    The key blade roll pin has been changed from a single coil type (A) to a double coil type (B). This change has meant there is an increased retention force which prevents the retaining pin moving out of position.

    CR-V Key Not Folding & Unfolding AOCUK 3.JPG

    Owners are instructed if you have this issue with Driver 1 key you should take the secondary key Driver 2 to the dealership. Ensuring repair on both remote units at the same time so you avoid a second visit to the dealership.

    The countermeasure of this TSB has been applied to all of these chassis subsequently.

    SHSRE5***DU008882 Europe
    SHSRE6***DU013092 Europe
    SHSRE5***DU100250 South Africa
    SHSRE6***DU100220 South Africa
    SHSRE7***DU100430 South Africa
    SHSRE7***DU205928 Russia

    The Repair Method.

    This will be done by the dealer for you within the warranty period ,the below procedure is for your insight how issue is fixed. This is a future reference point for those second or third owners who encounter this issue outside the warranty period. This happens all too often the first owner does not go into the dealership to have this issue addressed and the second owners pick up the pieces.:Blink:

    Required Items


    Item ReferenceItem DescriptionQuantity
    APliers1
    BTape1
    CSpiral Roll Pins1 or 2
    D*Torx T51
    E*Hex wrench 1.3mm1
    F*Remote units1 or 2

    * Either can be used

    CR-V Key Not Folding & Unfolding AOCUK 4.JPG

    Care Point: To prevent scratching or damage, you should always work on a rubber or foam mat.

    1. Push out the roll pin from the H mark side (small hole) of the remote unit rotor using either a Hex wrench 1.3mm* or Torx T5*.

    CR-V Key Not Folding & Unfolding AOCUK 5.JPG

    2. Ensure that the Key blade hole position matches with Rotor hole position.

    Care Point: Check the rotor hole and the key blade hole align before inserting the new roll pin.

    CR-V Key Not Folding & Unfolding AOCUK 6.JPG

    3. Insert the new roll pin (Spiral Type) from the countersunk side of the remote unit Rotor into the hole using your finger.

    Care Point: Do not tilt the roll pin at an angle.

    CR-V Key Not Folding & Unfolding AOCUK 7.JPG

    4. Apply protective tape on the pliers to prevent damaging the remote units.

    CR-V Key Not Folding & Unfolding AOCUK 8.JPG

    5. Press new roll pin (Spiral Type) in using pliers.

    Care Point: Don't tilt the new roll pin during insertion.

    CR-V Key Not Folding & Unfolding AOCUK 9.JPG

    6. Press in the new roll pin until the end is level with the rotor surface

    Note: Roll pins are single use items and should not be re-used.

    CR-V Key Not Folding & Unfolding AOCUK 10.JPG

    7. To fully insert the roll pin use the edge of pliers.

    CR-V Key Not Folding & Unfolding AOCUK 11.JPG

    8. Check the Roll pin is correctly inserted. If correctly inserted the Roll pin edge height should be level or just below the surface of the rotor.

    A = Not enough
    B = Too much
    C = OK - Correct

    CR-V Key Not Folding & Unfolding AOCUK 12.JPG

    9. Check Key blade opens & closes three times and check for any cosmetic damage.

    CR-V Key Not Folding & Unfolding AOCUK 13.JPG

    10. Clean the remote unit before handing it back to the customer\ owner.

    Total Repair time for this task on both remote unit is 20 minutes. please contact your nearest dealer to have this minor irritant resolved for good.:Smile:
     
    SpeedyGee likes this.
  2. Robbie Valued Contributor ★ ★ ★ ☆ ☆

    Robert Lancashire
    450
    91
    I assume this does not include the EX as the module is different. There is a key that folds out for emergency use.
     
  3. Ichiban Founder Staff Team

    England CJ Leeds
    30,178
    6,408
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    I think there are varying designs of this fob dependant on the country they are made for,but the general consensus is if this fob develops a fault fix it with this procedure.

    Robbie bud can you take a picture of your fob it will be beneficial for other to know there are varying fob designs.
     
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  4. Robbie Valued Contributor ★ ★ ★ ☆ ☆

    Robert Lancashire
    450
    91
    No sooner said, than done.


    IMG_1767.

    IMG_1771.
     
    Ichiban likes this.
  5. Ichiban Founder Staff Team

    England CJ Leeds
    30,178
    6,408
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    You have nothing to worry about then.. Thanks for the picture buddy.:Hey: Anyone else with a 4th Generation CR-V other than EX would like to share their fob pictures.
     
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  6. Ichiban Founder Staff Team

    England CJ Leeds
    30,178
    6,408
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    TDK will get his CR-V soon just want to know if he gets this new flip key?
     
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  7. TheDarkKnight Expert Advisor ★ ★ ★ ★ ★

    2,688
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    I don't think mine will have a flip key CJ. I asked about that and it will likely be the same set up that Robbie has posted pics of.

    Of course, anything could change between now and delivery. I'll update this with some pics when the car arrives.
     
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