Feedback/Help AOC app on Android

Discussion in 'Feedback, Help & Suggestions' started by Rhys, Wednesday 10th Apr, 2013.

  1. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Don't know about anyone else using the Android app but I don't seem to be able to upload photos ?
     
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  2. Ichiban Founder Staff Team

    England CJ Leeds
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    You just figured that out ! as seen your post with pictures . if you could do a step by step guide with screenshots it will be ace.
     
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  3. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Yes I found out that you only seem to be able to upload one photo at a time and not multiple ones ! When trying to to upload more than one it just comes back with a unknown server error message. Uploading one photo is very simple on the app really all you need to do is press the photo icon at the top left of the screen which will take you to the photo album on your phone and you then select the photo you want to use and that's it really. Maybe an update for the app will resolve the issue of not being able to upload more than one photo.
     
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  4. Ichiban Founder Staff Team

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    you can do multiples on apple app! try again it would be the same on the android app.
     
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  5. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    The only way I can do it is if I upload one at a time by doing a separate reply for each photo
     
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  6. Ichiban Founder Staff Team

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    I will do the how to on the ios app and see if you can pick up the common factors between them.
     
    Last edited by a moderator: Sunday 23rd Feb, 2014
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  7. Ichiban Founder Staff Team

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    The guide is ready please have a look on your android phone. I need an andriod user\member to make a similar guide please .
     
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  8. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Ok I'll try it on my phone when I get home as my mobile internet isn't the best where I am at the moment.
     
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  9. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Here are 3 photos selected ready to be uploaded
     

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  10. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    And after I press submit this is the message I get
     

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  11. Ichiban Founder Staff Team

    England CJ Leeds
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    Well they are ready for upload so you can do it.. Why its timed out don't know what is the signal strength of 3G on your phone.. .?

    try again when your signal strength is high
     
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  12. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Im using a wireless connection in my house so signal is not an issue ?
     
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  13. Rhys Valued Contributor ★ ★ ★ ☆ ☆

    Anyone else on Android that can confirm this ?
     
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  14. SpeedyGee Administrator Staff Team

    England Speedy Birmingham
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    Testing multiple attachments

    - - - Updated - - -

    I got the same error when I tried to attach more than one picture.

    This was done a Samsung Galaxy S3 on 3G.

    Seems like there is a bug in the application.
     

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  15. Ichiban Founder Staff Team

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    Thanks Speedy

    ahh well Apple app no problems .. for the best mobile experience you know what to do, just shows apple vetting of apps is more stronger and stringent than android.

    Just joking.

    if vBulletin release the new package with the fix it WILL be implemented rest assured.