General Courtesy Cars during service

Discussion in 'General Discussion' started by MikeM-271048, Wednesday 9th Mar, 2016.

  1. MikeM-271048 Senior Member ★ ★ ☆ ☆ ☆

    Italy Mike Bruno
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    Just put our CR-V through its 20000km service. Very pleased with the low cost (€160 - including only €34 for labour), but less happy about the fact that the only way of getting away from and back to the Honda dealership was Shank's pony. When I had my Hondas in UK, Evans Halshaw (or something like that) used always to give me a car for the day they were in for service. Has this stopped?
     
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  2. Lisbon Senior Member ★ ★ ☆ ☆ ☆

    I think it's still the norm to expect a courtesy car if you get your car serviced by the supplying dealer. Some may try to charge for "insurance excess", but I wouldn't pay it. Might be different in Europe where they don't seem to charge so much for servicing/labour. Might not be enough margin in it for them.

    I did make it clear to the dealer before buying my XJ that I expected a Jaguar courtesy car and not one of the Citroens that they used from a sister franchise next door. I remember having a 500bhp XF R overnight once, but was glad to give it back before killing myself or losing my licence.
     
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  3. Smokingman Senior Member ★ ★ ☆ ☆ ☆

    United Kingdom John Lincoln
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    When my Accord was in for its last service (Lincoln Honda) in December, it was going to be over night so was given a Jazz for the night and next day until I picked up my Accord. My car was not even purchased from them.

    John
     
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  4. MikeM-271048 Senior Member ★ ★ ☆ ☆ ☆

    Italy Mike Bruno
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    83
    That sounds like good service John. In my case, the dealership that service our CR-V is the dealership from which (does that construction reveal my age?) we bought the car. Take the sales commission and RUN!
     
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  5. Smokingman Senior Member ★ ★ ☆ ☆ ☆

    United Kingdom John Lincoln
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    Not only that it was MOT time yesterday. So as normal, tea, coffee and biscuits, washed and vac'ed and even sent me a video showing the slightly perished tyre valve's mentioned on the advisory note.
     
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  6. FirstHonda Premium Member Club Supporter

    I always get a courtesy car even if my car is only there for warranty work (which is rare!).

    Usually a Jazz, sometimes a Civic. Always available, even though I need an automatic. All I need to do us specify when I book that I need one.
     
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    Harvey likes this.
  7. MikeM-271048 Senior Member ★ ★ ☆ ☆ ☆

    Italy Mike Bruno
    199
    83
    When I think about it, we didn't get a courtesy car in The Netherlands, either :Frown:. Must be a UK (and perhaps North American) thing.
     
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  8. John Dickson Expert Advisor ★ ★ ★ ★ ★

    I can always get a courtesy car from my dealer. I might have to wait a little longer until a day when one is available but that's no real problem.
     
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