Feedback/Help Forum losing posts

Discussion in 'Feedback, Help & Suggestions' started by PeteMM, Wednesday 7th Aug, 2013.

  1. PeteMM Premium Member Club Supporter

    Northern Ireland Pete Belfast, UK
    854
    454
    Attachments not showing

    I am finding that I cannot view attachments, they are just coming up as links.

    When I click on the links I get the error box about "not a valid link, please report to an administrator"

    Also, whilst I am here, how long is it before n00bs can actually post realtime without having to be moderated?
     
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  2. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
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    Re: Attachments not showing

    This was answered the forum was restored to an earlier point.
     
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  3. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
    6,404
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    Guys,

    I have to apologies for some your posts have been deleted or just plain vanished. This was not deliberate but we had a minor database corruption and the database had to be restored to an earlier point.

    We are trying to fix this corruption and gradually restore thread from last know good backups and restore pictures and attachment too. It a massive step backward but it will take time to resolve.

    To minimise any more thread deletions we may have to turn the forum off for a few days to avoid this situation.

    I will keep you posted.
     
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  4. intruder Top Contributor ★ ★ ★ ★ ☆

    United Kingdom Rokas Bristol, UK
    743
    227
    I hope you'll restore as much as possible mate :Thumbup: All of my uploaded pictures are just gone now...
     
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  5. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
    6,404
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    80% of the attachments have dropped off, they are in the database just lost their referencing that will take time to address. We have a few options of recovering one is to restore to a point prior to this outage with the loss of three days data or the hard method of fine combing and rectifying the issues one by one in the database.

    It the latter we are trying first to avoid any data loss.
     
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  6. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
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    Guys a lot of the images and attachments have been recovered and you will see a a lot of images reappearing :Smile: However there are some still missing and they will be restored over the next few days gradually in smaller chunks.

    The best thing is we will also recover the lost threads :Wink:
     
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  7. intruder Top Contributor ★ ★ ★ ★ ☆

    United Kingdom Rokas Bristol, UK
    743
    227
    Great job CJ! :Thumbup: What caused all this to happen? :Blink:
     
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  8. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
    6,404
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    LONG story mate but steps will be taken to address this for the long term.
     
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  9. PeteMM Premium Member Club Supporter

    Northern Ireland Pete Belfast, UK
    854
    454
    Hope you're getting through the restoration alright there.

    Still finding this happening though

    Screen Shot 2013-08-14 at 01.38.56.

    Then when I click on the attachment link I get this
    Screen Shot 2013-08-14 at 01.37.30.
     
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  10. intruder Top Contributor ★ ★ ★ ★ ☆

    United Kingdom Rokas Bristol, UK
    743
    227
    CJ, shall I edit all my posts reinserting pictures?
     
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  11. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
    6,404
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    Hi mate if you have them then do it , remember you have to remove the old attachments in advance.. then reinsert. We sill shifting through records to recover the pictures and then chose a time when the forum is not that busy to restore them.
     
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  12. intruder Top Contributor ★ ★ ★ ★ ☆

    United Kingdom Rokas Bristol, UK
    743
    227
    All done :Smile: Some pics uploaded again, some linked from my flickr account.
     
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  13. Ichiban Founder Staff Team

    England CJ Leeds
    30,174
    6,404
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    Guys the restores have been done a small % files may not have got restored yet. If you spot any thread with a missing image or attachments please insert the link here I will try to fix it.