General HH parts request form

Discussion in 'General Discussion' started by ann_kelvin, Thursday 13th Jun, 2013.

  1. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Hi gents,

    How long usually it takes for them to response to the parts request form submitted? Since I have submittied few days back but haven't heard anything back yet. Can I just phone them instead? :Unknown:
     
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  2. AccordCU2 Expert Advisor ★ ★ ★ ★ ★

    Hi
    Not sure why you had no response.We will have a look at it.
    In the meantime give them a ring and enquire about your order.
    Thanks
     
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  3. Ichiban Founder Staff Team

    England CJ Leeds
    30,182
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    Yes bud just ring then on 01782 261593 ask for parts speak to Gareth,Martin or Lee.
     
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  4. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Cool. Thanks guys will give them a bell.
     
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  5. Ichiban Founder Staff Team

    England CJ Leeds
    30,182
    6,412
    516
    Thanks bud, just ask them if they have received that notification. I know it works fine at our end there could be a simple answer to this.
     
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  6. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Spoke to Gareth and parts should be with me tomorrow. Quick service as usual. However he mentioned, they didn't see my request form through to them for some reason?
     
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  7. Ichiban Founder Staff Team

    England CJ Leeds
    30,182
    6,412
    516

    let me go into the logs and have a look .. did you get a notification on completion of the form it was successfully submitted?
     
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    Zoot likes this.
  8. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Yes I did get the confirmation. I also resubmitted another this morning before post this thread.
     
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  9. AccordCU2 Expert Advisor ★ ★ ★ ★ ★

    Thanks for your feedback.It will be looked into why HH didn't get your request.
    Glad you got your order sorted.
     
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  10. Ichiban Founder Staff Team

    England CJ Leeds
    30,182
    6,412
    516
    Thanks looks like the forms are working we may have to get our email white listed on HH email spam filter.
     
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  11. hsyasin Valued Contributor ★ ★ ★ ☆ ☆

    United Kingdom Hammad Bury St. Edmunds
    353
    56
    how do u use this HH? can anybody help me in that, i want to know how much does the parking sensors cost from them?
     
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  12. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Hi gents, sorry to say that but somehow again I didn't any response again on my new request form I've sent on last Friday morning. I guess I will give them a call :Unknown:
     
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  13. Ichiban Founder Staff Team

    England CJ Leeds
    30,182
    6,412
    516
    They must be busy mate..if you require real time assistance it best to call them on the phone.
     
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  14. SpeedyGee Administrator Staff Team

    England Speedy Birmingham
    14,999
    5,595
    4
    Pick up the phone my friend, you'll get an instant answer to your quieries :Smile:
     
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  15. AccordCU2 Expert Advisor ★ ★ ★ ★ ★

    Give them a call,it will be quicker.
    I understand they are very busy and sometimes miss emails/requests.
     
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  16. ann_kelvin Club Member ★ ☆ ☆ ☆ ☆

    Aye will do. Thanks for all you quick response.
     
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  17. Pottermus Valued Contributor ★ ★ ★ ★ ★

    What was it about? I haven't seen one from memory???