General Logitech gave me a free harmony remote! Great company!

Discussion in 'General Discussion' started by Racy Jace, Sunday 17th Jan, 2016.

  1. Racy Jace Expert Advisor ★ ★ ★ ★ ★

    I had a logitech harmony one remote which had been great until the screen went in it. Between you and me I think the wife sat on it but she denies it. Anyway, I thought id call logitech to see what they say. They just asked for pics of the remote with a case number by it. 2 weeks later they sent me a new Harmony Ultimate remote! Thats the best service I've ever had from any company! It goes to show that if something brakes don't just wright it off. Speak to the manufacture and see if theres anything they can do.
    SpeedyGee and FirstHonda like this.
  2. Nels Moderator Staff Team

    Don't let her sit on the new one.:Grin:
    Racy Jace likes this.