Bulletins & Advisories Product Update: Civic Coolant Contamination - 2012 Year Model

Discussion in '9th Generation (2012-2017)' started by Service News, Monday 30th Jun, 2014.

  1. Service News Staff Managed Dealer Information

    UK
    202
    33
    Honda have issued a Product Update for All MY* 2012 Civic models FK1,FK2 & FK3 MY* Model Year, This prodcut update in under TSB #SO-02-002-00 dated 30-06-14.

    The Symptoms
    The performance of the cabin heater is poor and the customer may notice a difference in outlet temperature from left to right sides.
    GG4, GG5, GG6 12 HK Product Update Jazz Coolant Contamination 1.PNG
    The Cause
    The heater core was blocked with contamination which led to poor heater performance. The contamination was caused by a faulty water softener within the factory, which supplied the coolant filling machine with water contaminated with chloride. This results in a level of internal surface corrosion developing in the cooling system. The resulting corrosion blocks the heater core.
    GG4, GG5, GG6 12 HK Product Update Jazz Coolant Contamination 2.PNG
    Countermeasure at factory (Swindon)
    A reverse Osmosis unit has been fitted after the water softener process. In addition, conductivity sensors have been fitted which will detect a rise in chloride and shut off the water supply should equipment failure occur.

    Application to Production Line

    SHHFK1***CU000131 Europe
    SHHFK2***CU000157 Europe
    SHHFK2***CU200104 Russia
    SHHFK3***CU000130 Europe
    For affected vehicles please contact your nearest Honda dealer.

    The Repair method.

    First Remove Remove the thermostat cover and check for corrosion (see pic).
    GG4, GG5, GG6 12 HK Product Update Jazz Coolant Contamination 3.PNG
    Then thoroughly flush the entire system of this contaminated coolant the procedure is quite detailed and elaborate.
     
    aparty likes this.
  2. Ichiban Founder Staff Team

    England CJ Leeds
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    A reminder to all affected owners you will not get letters or calls about this issue you need to tell the dealers is you have a cockpit showing symptoms of varying temperature. Yes you may not be using the heater in summer but test it now.
     
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  3. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    Can you publish the entire TSB #SO-02-002-00 with complete procedure?
    Thanks.
     
  4. Ichiban Founder Staff Team

    England CJ Leeds
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    No is the short answer. You need to consult your dealer.
     
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  5. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    My dealer is at 400km distance...
    How I have to flush the entire system? I have to change some component? If so, what?
    Thanks you in advance.
     
  6. Ichiban Founder Staff Team

    England CJ Leeds
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    Your dealer will do all of the work for free so take the journey and find out.
     
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  7. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    I know.
    If thermostat cover will be in good condition, what I have to do?
    If nothing I will spend 800km and 1 working day for nothing...
    Thanks, if you want help us.
     
  8. DeviateDefiant Co-Founder Staff Team

    United Kingdom Leo Northants
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    It's a hard situation @aparty, I understand you certainly don't want to go travelling 400km to be told your car isn't affected. Ring your dealer first, supply your VIN and make them aware that you want to double-check you're affected by this TSB before travelling to have the repair done. Many dealers don't expect consumers to be aware of TSBs, quote the number at the top, but they can cross-reference and confirm.

    Given the age of the car and the warranty status, this is something you don't really want to do yourself, even if you can.
     
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  9. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    My VIN is affected by this TSB.

    As you wrote, this TSB has a preliminar test:
    1) First Remove the thermostat cover and check for corrosion (see pic)...
    Case a) good condition
    Case b) not good condition

    Well, I'd like to know, what I have to do in case a).
    Could you explain better?

    If nothing, I won't make 800km!!!

    I hope you understand... Thanks.
     
  10. Ichiban Founder Staff Team

    England CJ Leeds
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    It will still need a through flush and draining of the coolant and replacing with the correct coolant. The longer you leave it the worse it will get.
     
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  11. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    Ok. Thank you very much!
    I suppose that correct coolant is "Honda Type 2 coolant".

    One note to complete your info about this TSB:
    also last Civic VIII are affected, not only Civic IX!!! :Wink:
     
  12. Ichiban Founder Staff Team

    England CJ Leeds
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    Both the Civic generations have the same chassis codes :Grin:
     
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  13. aparty Junior Member ☆ ☆ ☆ ☆ ☆

    IT
    6
    I note that
    Civic VIII - SHHFxx***BU000131
    Civic IX - SHHFxx***CU000131

    Fresh info for you: Jazz (Fit) MY 2012 are affected, too!!!

    with different chassis codes :Wink:
     
  14. Ichiban Founder Staff Team

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  15. poor1 Junior Member ☆ ☆ ☆ ☆ ☆

    England Dick Manchester
    17
    1
    I simply asked my Honda dealer who said my particular vehicle was not subject of a recall, but that any cars that are submitted for service are automatically identified and corrected if necessary. For this you need faith.
     
  16. Ichiban Founder Staff Team

    England CJ Leeds
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    Yes that is correct.