Autocar Recalls - why the drama?

Discussion in 'News Feeds' started by Autocar, Thursday 11th Apr, 2013.

  1. Autocar Auto-Generated News Feed

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    Recalls are a way of life. But rather than using them to undermine car makers' reputation for reliability and safety, we should applaud their proactiveness Today it was revealed that 3.4 million Japanese cars are to be recalled over a potentially defective passenger airbag.
    And although four manufacturers are affected, it is once again Toyota in the centre of the media's crosshairs. Yes, more Toyotas are affected (1.73m) than Hondas (1.13m), Nissans (480,000) and Mazdas (45,000), but that's hardly surprising given Toyota is the world's biggest car maker.
    This recall represents just 2.5 per cent of Toyota's entire production over the last ten years.
    Besides the scale of the recall, Toyota has – unfairly – become synonymous with recalls over the last few years. The Prius braking recall was due to the way the car's stoppers switch from electric to hydraulic pressure, sometimes exhibiting a slight delay in certain situations, such as driving on ICE. Toyota recalled the cars, recalibrated the braking, and the perceived problem went away.
    At the same time, a number of American buyers reported their mats sliding over the brake pedals. Toyota uses different mats in different markets, and the problem was likely exacerbated by the use of rubber mats on top of the OEM units. And that's entirely out of Toyota's control.
    Nevertheless, whenever a car is brought to Toyota for servicing with mats that could cause problems, they are removed, placed in the boot and the owner is informed of the risk.
    That's typical of Toyota's transparency in these matters. Toyota has made a virtue of a potential PR disasters, and should be commended.
    The fact is that while the headline recall number is huge, the number of cars that could display the specified "abnormality" in passenger airbag deployment is very small. Toyota is able to track down the chassis number of every car that has the offending airbag unit involved, but the potential fault has been traced to a sub part – which is far harder to pin down.
    By any measure, this is tackling a tiny number of potential problems in a responsible way. This isn't a situation peculiar to Toyota. Nissan, Mazda and Honda will all behave in precisely the same way.
    Around 1m cars are recalled in the UK annually, and there are plenty with far more serious potential faults than this. In fact, many cars leave service centres with advisories listed, which could expose the driver, occupants and other road users to far greater risk than a hypothetical component fault.
    To bring these numbers into context, Toyota has investigated five reported faults. No injuries have occurred, and there are no reported instances in Europe.
    Recalls should be treated as positive action, and not be used as a stick to beat car makers with.

    toyota-yaris.


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  2. SpeedyGee Administrator Staff Team

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    Hear, hear !!

    Better to see proactive recalls than hiding issues under the carpets like some manufactorers do.
     
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    RichT likes this.
  3. Ichiban Founder Staff Team

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    The Japanese honour Of doing the right thing first is part of the Japanese corporate charter.

    Toyota have learnt this this hard way
     
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  4. Independent Junior Member ☆ ☆ ☆ ☆ ☆

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    Toyota, Honda, Nissan and Mazda recall 3 million Japanese cars after airbag fault

    The reputation of Japanese carmakers faced yet another battering today as Toyota, Honda, Nissan and Mazda recalled more than 3 million vehicles worldwide over a potential problem with bursting airbags.

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  5. Independent Junior Member ☆ ☆ ☆ ☆ ☆

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    150,000 UK cars among 3.4m Toyotas, Nissans, Hondas and Mazdas recalled over airbag d

    Some 150,000 Japanese cars owned by UK motorists have been recalled after a fault was discovered with their front passenger seat airbags.
    mf.


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  6. Independent Junior Member ☆ ☆ ☆ ☆ ☆

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    150,000 UK cars among 3.4m Toyotas, Nissans and Hondas recalled over airbag defect

    Some 150,000 Japanese cars owned by UK motorists have been recalled after a fault was discovered with their front passenger seat airbags.
    mf.


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  7. SpeedyGee Administrator Staff Team

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    Re: Toyota, Honda, Nissan and Mazda recall 3 million Japanese cars after airbag fault

    Reputation at stake ? What load of tosh !!
     
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    Ichiban likes this.
  8. Ichiban Founder Staff Team

    England CJ Leeds
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    Re: Toyota, Honda, Nissan and Mazda recall 3 million Japanese cars after airbag fault

    utter morons! if you ask me, sounds like labour speak to me.
     
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  9. Primarycare Expert Advisor ★ ★ ★ ★ ★

    United Kingdom Primary c Northampton
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    utter morons! if you ask me, sounds like labour speak to me.[/QUOTE]

    Agree totally
    Would you see VW group doing this.. No because they don't give a monkeys about you!!
    Japanese manufactures in the firing line for doing the right thing! Why? Perhaps this is a campaign by companies like VW who have no grasp on how to build quality cars any more. Who would you trust a company who says yes it not right and when puts it right or s company who knows its not right and ignores the issue at the customers expense..
     
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  10. wumps Junior Member ★ ☆ ☆ ☆ ☆

    this says it all

    worst top ten manufacturers for claims taken from Home - Car Reliability Index | Reliability Index | How reliable is your car?

    and the top 10 best

    1Vauxhall Agila6.00
    2Mitsubishi Lancer7.003
    Citroen C114.004
    Toyota Yaris14.005
    Toyota Aygo16.006
    Suzuki Alto16.007
    Volvo S4017.008
    Mazda MX-517.009
    Honda HR-V19.0010
    Honda Jazz19.00

    in there reliability index Honda come 2nd
     
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