I have to say that my heart sank when I saw that my Holdcroft Honda delivery was going to be made by UK Mail today...and they have lived up to their local reputation for being utterly useless (F U Mail they seem to be known as by most people round here, you can fill in the gaps ). As with the last delivery they should have made to me, they confirmed a time, then confirmed when they were "5 minutes away" only to not turn up. Their "customer services" are useless, too. Anyway, based on my experience I'd advise people to avoid using them. They seem to be the only carrier that I ever have issues with.