Just a thought, and I've no idea about the "rules" surrounding such things, so apologies in advance if this isn't possible or allowable... I'm sure some members sign up to the forum, then get busy on other things, forget their log in details, or just move on after joining and forget about it. What about a reminder e-mail being sent to any members who haven't been online for (say) 6 weeks then again after 6 months, along the lines of; "We can see that you haven't visited HondaKarma for a few weeks. Our Honda community is growing by the day, and we'd love to see you back on the forum. If you need help logging back in, then follow this link to reset your password."