Feedback/Help Unable to login to HK in Tapatalk

Discussion in 'Feedback, Help & Suggestions' started by jazzway, Wednesday 28th Dec, 2016.

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  1. jazzway Valued Contributor ★ ★ ★ ☆ ☆

    Netherlands Marlène Maasgouw
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    Yesterday all of a sudden I was logged off on HK in Tapatalk. Since then i am unable to login.
    In other forums i follow in Tapatalk i can login and log off without any problem.

    Already tried, without succes:
    - Unfollow HK, cleared cache, restarted Tapatalk and follow HK again;
    - Unfollow HK, cleared cache, deleted + re-installed Tapatalk and follow HK again.

    I also posted the problem at the Tapatalk support forum 7 hours ago, but have no reply yet. Are other HK members having these problems and/or has this anything to do with the latest forum updates?
     
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  2. DrSam Club Veteran ★ ★ ★ ★ ★

    United Kingdom Sam Birmingham
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    I stopped using taptalk as it doesn't give me notifications.
     
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  3. Ichiban Founder Staff Team

    England CJ Leeds
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  4. K24 CL9 GUY Premium Member Club Supporter

    United Kingdom Guy Gloucester
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    I was having an issue also where was logging me out then saying my password was incorrect when tried to log back in. I closed HK and went back in from an email notification and has been ok since.

    My icons such as the smileys seem to disappear now and again too but again is ok at the moment.
    - - - Updated - - -
    I do not use tapatalk either.
     
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  5. jazzway Valued Contributor ★ ★ ★ ☆ ☆

    Netherlands Marlène Maasgouw
    305
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    Since the latest update i have that too, but read in the support pages the problem will be solved in the next (soon?) update.

    Log in HK with the browser is no problem. Following a link from an email notification always need to login when opening into the browser, when i click the Tapatalk button it goes to the app where i am logged in. But now it shows me a full blanco screen.

    When i go to HK in Tapatalk i get this. Also logged out followers normally can see and read posts here, but now there are no posts. The 'Forums' and 'New Posts' are completely empty with only the notification to admin. Loging into the HK forum is not possible, other forums i am in are no problem it is only with HK.
    IMG_0853.JPG
     
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  6. K24 CL9 GUY Premium Member Club Supporter

    United Kingdom Guy Gloucester
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    This is what I got when tried to like a post and then even tho Google auto fills my password etc it said was incorrect?
    Screenshot_20161226-231259.
    Getting photo's that are not viewable too?
    Screenshot_20161224-132654.
     
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  7. jazzway Valued Contributor ★ ★ ★ ☆ ☆

    Netherlands Marlène Maasgouw
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    I remember that post with the wedding photo's last week @K24 CL9 GUY. I saw it in Tapatalk WITH the photos and if i remember right i 'liked' that same post then. :Wink:

    But i did not start this topic for the 'pros' (and there are!) and 'cons' of Tapatalk, but about the problem that i was logged out HK and am unable to get in because HK has no content in tapatalk! :Wink: I hope someone from Admin will look into it. I also got a reply from tapatalk support where they ask which forum. I like using tapatalk together with the browser version.
     
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  8. Ichiban Founder Staff Team

    England CJ Leeds
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    The site gone secure HTTPS so tapatalk has stopped working. Leo will be on it.
     
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  9. jazzway Valued Contributor ★ ★ ★ ☆ ☆

    Netherlands Marlène Maasgouw
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    Aha, thanks for letting me know, @Ichiban! Then i just wait until Leo has time, but no worries when that's next year. :zen: I am already happy that i know what's the cause.
     
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  10. Ichiban Founder Staff Team

    England CJ Leeds
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    Tapatalk test


    Sent from my iPhone using Tapatalk
     
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  11. Ichiban Founder Staff Team

    England CJ Leeds
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    @jazzway please try the app now it's should be working.


    Sent from my iPhone using Tapatalk
     
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  12. DeviateDefiant Co-Founder Staff Team

    United Kingdom Leo Northants
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    This should be sorted now, the images issue I'm still working on.
     
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  13. K24 CL9 GUY Premium Member Club Supporter

    United Kingdom Guy Gloucester
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    Cool man as would love to see what this was :Smile:
    Screenshot_20161229-174411.
    Loving the new additions :clap:
     
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  14. jazzway Valued Contributor ★ ★ ★ ☆ ☆

    Netherlands Marlène Maasgouw
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    426
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  15. Ichiban Founder Staff Team

    England CJ Leeds
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    I have just had to shell out 2.29 for the tapatalk app to get rid of adverts


    Sent from my iPhone using Tapatalk Pro
     
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  16. DeviateDefiant Co-Founder Staff Team

    United Kingdom Leo Northants
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    Hey! But the club gets paid about £2-3 a month for those adverts :Laughing: